The information provided is correct as at 25th November 2022
In this guide, you will find the names and contact details of the organisations that can help.
You may find that the help offered by these organisations will vary depending on where you live, your age and your own personal circumstances.
This list is not exhaustive and will change over time.
A good place to start is to see the information provided by the various government areas.
Click on the links below to find out more.
Help for Households
Home Energy Scotland
Fuel Support Wales
Find your regular (and local) distributor
Our first piece of advice is to contact your local UKIFDA heating oil distributor to check the oil price and find out about their payment and service options.
Click here to find the UKIFDA distributors that operate in your area.
Here some other things you can do:
We recommend you contact the distributor you use most regularly to discuss the price options available at the time of your order. If you don’t have a regular distributor, you’ll find at least four UKIFDA distributors in your area and several online options. To ensure you know the best prices available in your area, make regular contact with as many distributors as possible.
It is not always feasible for distributors to offer this kind of help, but if you contact your local distributors and/or visit their websites, you may find a solution that will help you to spread the payment of your heating oil.
Regularly monitor your oil level and give yourself plenty of time to find the best distributor for you. During the busy winter months an emergency delivery can cost you more money, and it is not always possible for distributors to make this type of delivery.
Over time the performance of your heating system may become less efficient and the condition of your fuel storage tank can deteriorate. By checking both regularly, and having your oil heating system serviced annually, you can be confident that the heating oil you buy is not wasted.
In addition, the position of your thermostat, which should be situated in the centre of your home on an interior wall and keeping your radiators clear of clothes or other obstructions, will help.
You can also reduce running costs by turning down thermostatic radiator valves in rooms you use infrequently.
Click here to visit OFTEC’s website to find your local registered boiler technician.
Follow expert energy saving tips
There are many helpful guides available. For example, the Energy Saving Trust provides a range of top tips.
Here are some of the Trust’s recommendations:
Click here to visit the Energy Savings Trust website for more information
The government announced earlier this year a £150 non-repayable rebate for household council tax bands A to D, known as the Council Tax Rebate.
To find out more, we recommend you contact your local council.
Every household with a domestic connection to the electricity grid in England, Scotland and Wales is eligible for the one-off payment.
Click here to visit the government website to find out more about the £400 rebate
Under the Warm Home Discount Scheme, you could receive £150 off your electricity bill for winter 2022 to 2023. The money is not paid to you – it’s a one-off discount on your electricity bill, between October 2022 and March 2023.
You qualify if you receive the guaranteed credit element of pension credit or if you are on a low income and meet your electricity supplier’s criteria for the scheme.
If you are on pension credit and wish to find out more, please contact the Warm Homes Discount Helpline. Telephone: 0800 7310214.
If you are on a low income, please check with your electricity supplier as soon as possible to see if you eligible and how to apply.
Winter Fuel Payment
If you were born on or before 25 September 1956, you could receive between £250 and £600 to help you pay your heating bills.
How much you receive depends on your circumstances during the qualifying week, which is 19 to 25 September 2022.
Most payments are made automatically in November or December. You should receive your payment by 13 January 2023.
If you do not receive your payment, contact the Winter Fuel Payment Centre on 0800 7310160. For more information, click here.
You may get a Cold Weather Payment if you receive certain benefits or mortgage interest support.
You do not need to apply; you will receive your payment automatically. Click here to find out more.
Low Income Winter Heating Assistance is replacing the Cold Weather Payment in Scotland.
You will get this payment automatically if you qualify.
Click here for more information.
A number of fuel voucher schemes are already operating across the UK, and more are planned.
The Fuel Bank scheme is managed by the Fuel Bank Foundation, a national charity.
Click here to visit the Fuel Bank Foundation website and find out more.
Eligible households can claim a one-off £200 cash payment from their local authority.
Applications can be made to local authorities via their websites – the scheme opened on 26 September 2022.
homeheatingadvice.scot is working in partnership with the Scottish Government to provide support to Scottish households struggling with energy costs, including heating oil.
Child Winter Heating Assistance is a benefit provided by the Scottish Government.
Eligible children and young people living in Scotland do not need to apply. They will receive their payment automatically.
Other organisations that can help are:
Fuel Bank Foundation
Advice Direct Scotland
National Energy Action
The Consumer Council Northern Ireland
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