The previous window was from September 2022 to May 2023. This window has been extended back to June 2022 to ensure that households who purchased fuel in bulk ahead of the winter are able to receive the £200 energy bill support they are entitled to.
The AFP application portal can be found here: https://www.gov.uk/apply-alternative-fuel-bill-support-if-not-automatic and will be open until the end of May.
For applicants without online access living in Great Britain, the contact centre helpline number is 0808 1753943. For people living in Northern Ireland, the number to call is 0808 1753894.
The helpline is open from 8 am to 6 pm on Monday to Friday, and a representative will guide applicants through the process.
To apply through the portal, customers will need to have the following ready:
After a number of checks, customers will receive payments through their local authority.
We advise customers to be aware that no one will contact them about this matter unless they first contact the government.
12th April 2023