Statement: Government announces the start of alternative fuel payments to domestic and non-domestic customers.

6th February 2023

The government has today announced the start of alternative fuel payments and provided the following update for domestic and non-domestic users of heating oil.

Domestic Customers

The £200 payments will start today, 6th February 2023, with most customers receiving the payment automatically as a credit on their electricity bill within the next month.

  • The government has provided electricity suppliers with a list.

A small minority of customers, including those living in park homes or on houseboats with no direct electricity supplier and those on the gas grid but without a gas connection and using heating oil, will need to apply to the Alternative Fuel Payment Alternative Fund (AFPAF) via an application portal on the government’s website https://www.gov.uk/ which will open later in February.

Non-Domestic Customers

From Wednesday, 8th February 2023, payments of £150 will be made to businesses and public and voluntary sector organisations that use alternative fuels to heat their buildings. Electricity suppliers will deliver this support up to 10th March 2023, with most customers expected to receive it later this month.

There is no need to contact your electricity supplier or your fuel oil distributor.

Scam Warning

The government has warned customers to take no action until the online portal launches later in February and that customers will not be asked for details by any individual or organisation before this date or outside of the portal. Any such contact is likely to be a scam.

For further information, please visit https://www.gov.uk/government/news/households-businesses-and-organisations-off-the-gas-grid-to-receive-energy-bill-support-over-the-coming-weeks

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