Statement: Government launches Alternative Fuel Payment portal for non-domestic users

20th March 2023

UKIFDA notes that the government has launched the portal for non-domestic alternative fuel users based off the gas grid and using kerosene in their businesses.

The portal will allow individuals, organisations or businesses with non-domestic properties that are not connected to the gas grid to apply for the £150 alternative fuel payment if they have not received it automatically or are applying for top-up payments. Top-up payments can be applied for if more than 10,000 litres are used annually per premises. The exact payment depends on the volume used.

Further information can be found here:

If it is not possible to apply online, customers can call the helpline.

Telephone: 0808 175 3944 Monday to Friday, 8am to 6pm (except public holidays)

Customers will need proof of address, company registration details, bank account details and proof of purchase to apply.

For the top-up payment, they will require receipts over a 12-month period starting 1 September 2021. Or for the £150 fixed payment, one invoice proving the purchase of alternative fuels for use at the property, dated between September 2022 and January 2023.

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