Given the highly competitive nature of the heating oil market, customers have the ability to purchase from a number of different distributors and outlets. Consequently, they are likely to hold multiple accounts, which makes the fixed payment distribution challenging to deliver without duplication.
Inevitably this will take some time, so we strongly recommend that customers do not wait if they need heating oil. We are working closely with the government to find a solution and ensure that heating oil households receive their £100 as soon as possible.
As we head into winter, many oil heating customers will know that the best and most economical approach is to talk to their local distributors on a regular basis and not leave purchases to the last minute.
27th September 2022