Fuel Buying Guide

When buying your fuel, there are a few things worth remembering.

While heating fuel is currently the cheapest solution, you’re also able to shop around to find the best deal – and prices can vary significantly depending on the time of year. It tends to be cheaper in summer, so it can pay to keep your eye on the price and take advantage of seasonal variations.

When you place an order your distributor will need to know certain things too:

Your details:

  • Name, address and postcode
  • Home, daytime and mobile telephone numbers
  • Email address
  • VAT number (if applicable)

Your tank:

  • Type of tank, age and manufacturer
  • Size of tank and type of connections
  • Height of connection above ground (will the driver need to use a ladder?)
  • The condition of the tank

Liquid fuel:

  • Type (e.g. kerosene, gas oil etc) and quantity required
  • Can the driver establish the tank contents before and during delivery?
  • What the fuel is being used for (information required by HMRC)
  • What appliance the fuel is feeding, eg Aga
  • Can the delivery driver put a contents label on the tank

Accessing the tank:

  • Distance of the tank from where the tanker parks
  • Is there any restriction on size of tanker that can get access to the site?
  • Location within your property, e.g. behind the greenhouse
  • Can the delivery driver access the tank without special conditions, e.g. garage must be unlocked; access across a fence, dogs to be restrained?
  • Will you be there when the delivery is made?

How you want to pay:

  • Credit card, Debit card, Budget payment, Cheque or other payment method
  • We recommend you download a copy of our customer charter which contains useful advice for fuel users